1. Introduction
At Mongolian Cashmere Export Center (“we”, “our”, or “the Company”), we deeply value your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or engage with our services.
2. Information We Collect
Personal Data
We may collect personal information such as:
Name, email address, and phone number submitted via contact forms
Shipping or billing addresses (if applicable)
Comments or messages provided via support or inquiries
Technical Data
Our servers may automatically collect:
IP address
Browser type and version
Device type
Time and date of visit
Pages viewed and time spent on site
3. How We Use Your Information
We use your information to:
Respond to inquiries and provide customer support
Improve website functionality and user experience
Communicate updates and announcements
Process orders, if our e-commerce function is activated
Comply with legal obligations
4. Cookies and Tracking
We use cookies to enhance your experience. Cookies store basic browsing data such as your language preferences or page visits. By continuing to use our website, you consent to our use of cookies. You may disable cookies in your browser settings at any time.
5. Data Security
We apply industry-standard measures such as SSL encryption to ensure your data is secure. We do not sell, lease, or trade your personal data to third parties.
6. Data Retention
We retain personal information for as long as it is necessary for the purposes stated in this policy, or as required by law. You may request deletion of your data at any time.
7. Your Rights
You have the right to:
Access or update your personal data
Request that we erase your data
Withdraw consent at any time
File a complaint with a relevant data protection authority
8. Third-Party Services
We may embed content (e.g. Instagram or YouTube) or link to external services. We are not responsible for the privacy practices of those platforms. Please review their respective privacy policies.